Terms and Conditions

1. Service Agreement

Welcome to Aurora Studios! These Terms and Conditions govern your use of our photography and videography services. By engaging our services, you agree to be bound by these terms. Aurora Studios, located at 201 Congress Ave, Suite 1800, Austin, TX 78701, and reachable at (512) 888-9090 or legal@aurorastudios.com, provides professional photography and videography for various events, including weddings, corporate events, and portrait sessions.

This agreement constitutes the entire understanding between you (the "Client") and Aurora Studios ("we," "us," or "our") regarding the provision of services. It supersedes all prior discussions, representations, or agreements, whether oral or written. We reserve the right to modify these terms at any time, with changes becoming effective upon posting to our website. Continued use of our services after any such changes constitutes your acceptance of the new Terms and Conditions.

Service requests are officially initiated when a client signs the contract provided by Aurora Studios. This contract will outline the specific services, dates, and locations.

2. User Responsibilities

As a Client of Aurora Studios, you are responsible for:

Aurora Studios will not be held responsible for any issues arising from the Client's failure to fulfill these responsibilities.

3. Intellectual Property

All photographs and videos produced by Aurora Studios are protected by copyright law. Aurora Studios retains all rights to the images and videos, including the right to use them for promotional purposes, unless otherwise agreed upon in writing.

Upon full payment for services, the Client receives a license to use the photographs and videos for personal, non-commercial purposes. This includes sharing images with family and friends, posting them on social media, and printing them for personal use. Commercial use of the images and videos requires a separate agreement and may be subject to additional fees.

The Client may not alter, modify, or distort the photographs or videos without the express written permission of Aurora Studios. Any unauthorized use of the images and videos is a violation of copyright law and may be subject to legal action.

For corporate clients, specific intellectual property terms will be outlined in a separate agreement, detailing the scope of usage and any transfer of rights.

4. Limitations of Liability

Aurora Studios will make every reasonable effort to provide high-quality photography and videography services. However, we are not liable for any indirect, incidental, consequential, or punitive damages arising from the use of our services, including, but not limited to, loss of profits, loss of data, or loss of opportunity.

Our liability is limited to the amount paid by the Client for the services rendered. We are not responsible for any delays or failures to perform due to circumstances beyond our control, such as natural disasters, accidents, equipment malfunctions, or illness.

In the event of a cancellation by Aurora Studios due to unforeseen circumstances, we will make every effort to find a suitable replacement photographer or videographer. If a replacement cannot be found, we will refund the Client all payments made.

Claims of liability must be submitted in writing to legal@aurorastudios.com within 30 days of the event date. Failure to do so will void any claim.

Aurora Studios maintains professional liability insurance to cover potential risks associated with our services.

5. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles. Any legal action or proceeding arising out of or relating to these Terms and Conditions shall be brought exclusively in the state or federal courts located in Travis County, Texas, and you consent to the jurisdiction of such courts.

The United Nations Convention on Contracts for the International Sale of Goods shall not apply to these Terms and Conditions.

6. Dispute Resolution

Any dispute arising out of or relating to these Terms and Conditions shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in Austin, Texas. The arbitrator's decision shall be final and binding on both parties and may be entered as a judgment in any court of competent jurisdiction.

Before initiating arbitration, the parties shall attempt to resolve the dispute through good faith negotiations. If the parties are unable to resolve the dispute through negotiation within 30 days, either party may initiate arbitration.

Each party shall bear its own costs of arbitration, including attorney's fees, except that the arbitrator may award reasonable attorney's fees to the prevailing party.

7. Contact Information for Legal Inquiries

For any legal inquiries related to these Terms and Conditions, please contact:

Legal Department

Aurora Studios

201 Congress Ave, Suite 1800

Austin, TX 78701

Email: legal@aurorastudios.com

Phone: (512) 888-9090

Our legal counsel is managed by Sarah Miller, Esq., a partner at Miller & Zois Law.

8. Payment Terms

A non-refundable deposit of 30% of the total service fee is required to secure your booking with Aurora Studios. The remaining balance is due [Number] days prior to the event date.

We accept payments via credit card, check, or bank transfer. Details for each payment method will be provided in the service agreement.

Late payments may be subject to a late fee of [Percentage]% per month. Aurora Studios reserves the right to suspend or terminate services in the event of non-payment.

Any additional expenses incurred by Aurora Studios, such as travel or accommodation costs, will be added to the final invoice.

9. Cancellation Policy

If the Client cancels the service agreement, the non-refundable deposit will be forfeited. If the cancellation occurs within [Number] days of the event date, the Client may be responsible for paying a percentage of the remaining balance, as outlined in the service agreement. Aurora Studios, on the other hand, reserves the right to cancel the service agreement. If Aurora Studios cancels, the non-refundable deposit will be returned and the client will not be held responsible for any payments.

In the event of a postponement, Aurora Studios will make every effort to accommodate the new date, subject to availability. Additional fees may apply.